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  1. Creating Magic (Häftad)

    av

    Lee Cockerell

    ISBN: 9780091929121 - UTGIVEN: 200907

    Outstanding leadership is the kind that inspires employees, delights customers, and achieves extraordinary business results. And no one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World(R) Resort operations for over a decade. In Creating Magic, he shares [...]

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    från 109.00 kr
  2. Creating Magic (e-bok)

    av

    Lee Cockerell

    ISBN: 9780385528283

    Its not the magic that makes it work; its the way we work that makes it magic.The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadershipthe kind that inspires employees, delights customers, and achieves extraordinary business results. No one know[...]

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    från 301.00 kr
  3. The Customer Rules (Inbunden)

    av

    Lee Cockerell

    ISBN: 9780770435608 - UTGIVEN: 2013-04

    Former Executive Vice President of Walt Disney World distills essential rules for winning and keeping customers--and growing profits in the process--by delivering superior service.
    Rule #1: Customer Service Is Not a Department
    Rule #3: Great Service Follows the Laws of Gravity
    Rule #5: As[...]

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    från 165.00 kr
  4. Time Management Magic: How to Get More Done Everyday (Inbunden)

    av

    Lee Cockerell

    ISBN: 9780990769460 - UTGIVEN: 2015-01

    Executive time management secrets from a life at Disney. During Lee Cockerell's career at Disney as the Senior Operating Executive of Walt Disney World Resorts, he led a team of 40,000 Cast Members (employees) and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks [...]

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    från 228.00 kr